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What You Agree to When You Use mc88i

These terms set out how your mc88i account works — from opening it to making deposits through DANA, OVO, or GoPay and requesting withdrawals. Access and eligibility depend on local law and are available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay deposits coveredWithdrawal rules insideApplies to all device sessionsSubject to local law
mc88i What You Agree to When You Use mc88i
HOW WE HANDLE THIS

Our Commitment Under These Terms

Account Security

Your account is protected with session-level verification. If unusual login activity is detected, we may suspend access until you confirm identity through the steps shown at login.

Data Handling

Transaction records — including DANA, OVO, and GoPay deposit history — are retained as required for wallet verification and withdrawal processing. We do not sell account data to third parties.

Requesting Changes

To update personal account details or request a data correction, contact support through live chat or email. We will confirm the change in writing once identity is verified.

Who to Contact

For formal concerns about how these terms are applied to your account, escalate through our email support channel. Our team will respond with a reference number for your case.

TERMS CONTACT PATHS

Where to Ask Questions About These Terms

Live Chat Reach our support team through the live chat widget in your account dashboard. Use this for urgent questions about account restrictions or withdrawal holds under these terms.
Email Support Send detailed queries about specific term clauses or account eligibility to our support email. We respond with a written record you can keep for reference.
Account Help Centre The Help Centre inside your account covers common terms questions — wallet verification steps, withdrawal conditions, and what happens when a session is flagged for review.

Common Questions About mc88i Terms

These answers cover what we hear most from accounts in Indonesia — around wallet rules, eligibility, and what happens when terms change or a dispute needs resolving.

Yes. Whether you access your account through a mobile browser or desktop, the same terms apply to every session. Device type does not change your eligibility or withdrawal conditions.

If your account is restricted pending a review, deposits already processed via DANA or OVO are held in your account wallet. Support will advise on next steps after identity verification is complete.

Yes. Submit a closure request through live chat or email. Any remaining balance will go through our standard withdrawal verification before being returned to your linked GoPay, OVO, or DANA wallet.

We publish updates on this page and may notify you via your account notification centre. Continued use after the update date counts as acceptance of the revised terms.

Contact our email support with your account details and the specific clause in question. We will review the case and respond with a written explanation within a reasonable time.

Access depends on local law and is available only where permitted in your region. It is your responsibility to check that using this platform is lawful where you are located.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.