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What You Agree to When You Use mc88i

These legal terms set out how mc88i operates your account, what we expect from you, and how we handle your data — including activity tied to DANA, OVO, and GoPay transactions.

Account eligibility by regionDANA, OVO, GoPay wallet rulesData handling and retentionAccount security obligationsContact and dispute paths
mc88i What You Agree to When You Use mc88i
POLICY CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, need to request a data correction, or want to raise a dispute about an account decision, our support team handles policy queries directly. You can reach us through live chat inside the account area, by email, or through our in-app help channel. We treat policy and data requests as a priority queue separate from general account help.

Live Chat Open the chat icon inside your account dashboard. Policy and data queries are routed to a dedicated team — not the general queue.
Email Support Send your legal or data request by email with your registered account name. We reply to verified account holders only, no third-party requests.
In-App Help Use the Help section inside the mc88i mobile browser interface. Select 'Account & Legal' to flag a policy concern or start a data correction request.
HOW WE PROTECT YOUR ACCOUNT

Data, Cookies, Security and Your Rights

We handle your account data with clear rules: what we collect, how long we keep it, and how you can ask us to change or remove it. Your session data, wallet links, and login history are stored only as long as your account is active or as required by applicable retention rules. You can request a copy of your stored data or ask us to correct an error at any time through the support channels above.

Cookie Handling

We use session cookies to maintain your login state across mobile and desktop. No third-party ad tracking cookies are placed without your consent during account use.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We never ask for your DANA, OVO, or GoPay PIN through any mc88i channel.

Data Retention

Transaction and session records are retained in line with applicable law. When your account is closed, we delete personal data that is no longer required for legal or dispute purposes.

Your Correction Rights

You can request a review of any stored data we hold. Submit your request via email with your account name — we verify identity before making any changes.

Common Questions About mc88i Legal Terms

These are the questions we hear most from account holders about eligibility, data rights, wallet policy, and how to raise a legal concern. If your question isn't here, use the live chat or email path above.

Account access depends on local law and is available only where your region permits. You must confirm eligibility during registration — mc88i does not extend accounts to restricted regions.

We verify wallet ownership before processing withdrawals. A name mismatch between your mc88i account and your DANA or OVO wallet will hold the transaction until identity is confirmed through support.

Yes. Send a data access request by email with your registered account name. We verify your identity first, then provide a summary of stored personal and transaction data we hold.

Raise it through live chat or email first and reference your account details. Our policy team reviews disputes separately from general support and will respond with a decision in writing.

Personal data no longer needed for legal or dispute purposes is deleted after account closure. Transaction records may be retained for the period required under applicable law.

Yes. We notify active accounts when material changes are made. Continuing to use mc88i after that notification means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.